Privacy Policy

This Privacy Policy applies to all information collected by Clozette Pte Ltd and its subsidiary and associated companies (collectively, "Clozette") under Clause 1 below.

For the purpose of this Policy, "we" and "our" shall refer to Clozette.


1. When is Information Collected from You?

When you register as a member or use any of our services on websites owned and/or operated by us, hosted by us on behalf of our business partners or use services on such websites (collectively, "the Site") and mobile application ("the App")

When you take part in any contest, survey or promotion conducted by us and/or our business partners.

When you make purchases or elect to receive email and/or text messages about upcoming events or promotions. When you choose to use these additional features, we require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information, and we may request additional personal information such as your shopping preferences and demographics.

  • The number of page views (or page impressions) that occur on the Site and App;
  • The number of unique visitors to the Site and App;
  • How long these unique visitors (on average) spend on the Site and App when they do visit; and
  • Common entry and exit points into the Site and App.
  • This information is collated by the Third Party Market Research Company and provided to Clozette to assist in analyzing the usage of the Site and App.
  • Pages on the Site and App may be coded with software which enables the Third Party Market Research Company and Clozette to track visitors to the Site and App.

2. What is the Information Used For?

Information which you provide to us may be used and disclosed by us and our affiliates, business partners and contractors (who may be based outside Singapore) for the following purposes:

  • to respond to your requests and queries;
  • to provide goods and services to you;
  • to verify and process your personal particulars and payments;
  • to communicate with you;
  • to enforce contractual and legal rights and obligations;
  • for marketing research, user profile and statistical analysis;
  • to send you information, promotions, updates, and marketing and advertising materials in relation to our goods and services and those of third party organizations;
  • complying with law, the requests of law enforcement and regulatory officials, or orders of court; and
  • for any other purposes for which we have obtained your consent, including during the registration process under our Terms of Use Agreement.

In the event that you participate in contests or other promotional programs on the Site and App sponsored or organized by third parties or purchase goods and services offered by third parties or offer goods and services to third parties on the Site and App, your information may be disclosed to and used by such third parties.


3. Use of Cookies

Clozette uses "cookies", where a small data file is sent to your browser to store and track information about you when you enter the Site and App. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites.

Like many web site operators, Clozette may use an independent company (the "Third Party Market Research Company") to measure and analyse the Internet usage across the Site and App. Clozette uses the Third Party Market Research Company's services to collect the following core information on the usage of the Site and App, including:

  • The number of page views (or page impressions) that occur on the Site and App;
  • The number of unique visitors to the Site and App;
  • How long these unique visitors (on average) spend on the Site and App when they do visit; and
  • Common entry and exit points into the Site and App.

This information is collated by the Third Party Market Research Company and provided to Clozette to assist in analyzing the usage of the Site and App.

Pages on the Site and App may be coded with software which enables the Third Party Market Research Company and Clozette to track visitors to the Site and App.


4. How Do We Protect Your Information

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Where applicable, the Site and App encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.


5. Newsletters

Clozette offers several newsletters to which you may voluntarily subscribe and unsubscribe at any time. When subscribing to our newsletters, a user needs to provide the mandatory email address, first name and last name.


6. Unsubscribe

Users who wish to no longer receive our newsletters may click on the "UNSUBSCRIBE" link which is found in every newsletter sent by us. This will prevent users from receiving future messages.


7. Privacy Policy Changes

We may, from time to time, change our Privacy Policy for the Site and App. We will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site and App indicates your assent to the Privacy Policy as posted.


8. How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Users who wish to delete their information, you may ask us to delete or remove your personal data by send us an email at hello@clozette.co


If you have any questions about this Privacy Policy, please contact us at hello@clozette.co.


Contact Information

Clozette Indonesia

Palma One Building, 10th Floor, Suite 1004

Jl. HR Rasuna Said Kav. X2 No. 4, Jakarta 12950, Indonesia

Phone: +6221 252 1087/93 | Fax: +6221 252 1292

E-Mail: hello@clozette.co

Web: clozette.co.id